How do the Hivenet paid plans work? Do I need to contribute?

None of our plans require any contribution. They offer a certain amount of cloud storage for a monthly or yearly fee. For example, the 200GB plan costs 1.99 EUR/month and provides 200GB of cloud storage.

Do you run promotions?

Yes, we run promotions. Join our Discord community to stay updated on current offers and promotions.

How do I manage my Hivenet plan?

You can upgrade your plan by visiting your account page. If you haven't entered any payment information yet, you'll need to do so to process the upgrade. Once your payment information is entered and confirmed, you'll be billed for the new plan.

How can I downgrade my Hivenet plan?

You can downgrade your plan at any time through the app or our website. However, please ensure that you are not using more storage space than the lower plan allows. If you are, you'll need to remove content from your Hivenet until you're below the storage limit of your desired plan.

How can I cancel my Hivenet plan?

If you are on a paid plan and you want to stop being charged, you can downgrade to the free plan. Please refer to the steps for downgrading above.

What happens if my payment for the Hivenet plan fails?

If your payment fails, your account will enter into a 'stasis' state. In this state, you will still be able to access your files, download them, move them to the trash, and empty your trash. However, you won't be able to upload any more data or perform any other actions. Once your payment goes through, everything will resume working as normal. Alternatively, you could remove enough data to qualify for the free plan; then, all actions will be possible again.

Can I just pay for a Hivenet plan and not contribute any storage?

Yes, you can choose to pay for a plan without contributing any storage.

What options are available if I join Hivenet via mobile?

Mobile users can create an account on the free plan. To choose a paid plan, you'll have to visit our website's pricing page, and to contribute, you'll need to download the desktop version.

How do I update my contribution?

Your contribution is initially defined during your onboarding process or new device setup. It can be modified anytime via the desktop settings. We like to keep things flexible, because we know change is the only constant!

How is the monthly reward calculated?

You can use the calculator on our contribution page to see how your monthly reward is calculated based on your contribution settings.

How do I add credits to my account?

From your Billing tab, choose one of the preset amounts (€20, €50, €100, or €500) and complete your payment through Stripe. Your balance updates instantly after a successful payment.

Do I get any free compute time as a new user?

No, new users don't get free compute hours.

How does billing work for compute time?

Billing for compute time is pre-paid and charged per second of usage.

What happens if I run out of credits?

If your balance can't cover at least 5 more minutes of runtime, your instance will be stopped automatically. This helps avoid partially completed jobs and unexpected charges.

What's the minimum balance I need to start an instance?

You'll need at least one hour's worth of credits (in euros) based on the instance you choose.

What's the 'current spend rate' I see on the Billing page?

This shows how much you're spending per hour at that moment, based on your running instances.

Can I set up auto top-up?

Auto top-up functionality is available for your account.

Are there any hidden fees?

No. You only pay for compute time. There are no separate charges for network traffic or storage with your instance.

How do I see my payment history?

You can view your transaction history and billing details in Stripe. Links are available in the Billing tab. Some expanded in-app history features are coming soon.

How does network/storage billing work?

Storage and network volume are included in the standard price. There's no extra billing beyond the allocated space for storage, and no separate cost for network volume.

Can I get a refund on unused credits?

No. All credit purchases are final and non-refundable.

Yes. Credits expire one year after purchase if they're not used.

How quickly do credits show after payment?

Immediately. Once Stripe confirms the payment, your balance updates in real time.

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€_

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XX TB

€_

/mês

Send transferências ilimitadas

Criptografia de ponta a ponta

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Selecione o plano

XX GB

€_

/year

Send transferências ilimitadas

Contribute your hard drive space to further reduce your monthly cost

Funciona em iOS e Android. Participe da versão beta do macOS. Windows em breve.

Select plan

Best offer in the market

XX GB

€_

/year

Send transferências ilimitadas

Contribute your hard drive space to further reduce your monthly cost

Funciona em iOS e Android. Participe da versão beta do macOS. Windows em breve.

Select plan

XX TB

€_

/year

Send transferências ilimitadas

Contribute your hard drive space to further reduce your monthly cost

Funciona em iOS e Android. Participe da versão beta do macOS. Windows em breve.

Select plan

XX TB

€_

/year

Send transferências ilimitadas

Contribute your hard drive space to further reduce your monthly cost

Funciona em iOS e Android. Participe da versão beta do macOS. Windows em breve.

Select plan

Procurando por mais espaço de armazenamento?

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FAQ

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GPU Preços

RTX 5090

€ 0.40 - 3.20 /h

→

1 × - 8 ×

VRAM 32 - 336 GB

RAM 73 - 584 GB

CPU 8 - 64

Disk space 250 - 2000 GB

Bandwidth 1000 Mb/s

RTX 4090

€ 0.20 - 1.60 /h

→

1 × - 8 ×

VRAM 24 - 192 GB

RAM 48 - 384 GB

CPU 8 - 64

Disk space 250 - 2000 GB

Bandwidth 125 - 1000 Mb/s

Implemente agora Contactar vendas

vCPU Preços

As instâncias otimizadas para CPU são criadas com um equilíbrio de 2:1 entre memória e CPU e apresentam vCPUs dedicadas de alta frequência (2,6 GHz ou mais), o que as torna ideais para cargas de trabalho que exigem computação estável e de baixa latência. Cada instância é emparelhada com o armazenamento SSD NVMe.

€ 0.035 - 0.56 /h

2 × - 32 ×

RAM 4 - 64 GB

Disk space 50 - 800 GB

Bandwidth 250 - 1000 Mb/s

Implemente agora Contactar vendas

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PERGUNTAS FREQUENTES

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