
Black Friday sales offer a view of retail spending, but interpreting them requires care. This article uses dated examples from 2022 and 2023 to examine online sales, mobile shopping, and consumer behavior. Those figures are historical evidence, not a report on the current shopping season.

The shopping-related name is associated with Philadelphia police in the 1960s describing crowds and heavy post-Thanksgiving traffic. Retailers later adopted it for sales promotions.
The later “in the black” explanation refers to profitability, without establishing when individual stores become profitable. Today’s promotions cover a longer holiday calendar, both online and in stores.
With the internet and e-commerce rising, Black Friday has transformed further. The day now extends through the Thanksgiving weekend, culminating in Cyber Monday, which focuses on online sales. This extension has created a marathon of shopping opportunities, cementing Black Friday’s role in the holiday shopping ecosystem.

Adobe estimated $35.3 billion in U.S. online spending during the five days from Thanksgiving through Cyber Monday in 2022, including $9.12 billion on Black Friday. Separately, the NRF reported average holiday-related purchases of $325.44 per shopper over that weekend. These measures have different populations and should not be combined into a single sales share.
The holiday period matters to retailers, but its share of annual revenue varies. Higher nominal spending may reflect prices, discounts, or purchases shifting between dates. To assess demand, compare like-for-like periods and channels instead of treating a single sales total as a confidence measure.
As such, Black Friday is a key economic analysis and forecasting event.
Retail supports employment and economic activity. Black Friday planning involves inventory, staffing, and pricing decisions, but the outcome varies by retailer. Higher sales do not automatically establish higher profits or lasting job security.
Seasonal demand can affect staffing needs. Assess employment effects using jobs data for a defined period, distinguishing temporary positions from lasting employment. Spending totals alone do not establish how many jobs an event creates.
Black Friday sales describe purchases, not consumers’ confidence directly. Analysts need to consider prices, discounts, credit use, and shopping that moves earlier or later in the season. Sales results should be read alongside separate measures of consumer sentiment and household finances.
The Bureau of Labor Statistics examined changes through 2022, including pandemic-era shopping patterns and earlier promotions. That historical analysis helps explain the period it covers; it should not be presented as evidence of current pandemic concerns.
Despite these challenges, Black Friday remains essential for understanding consumer preferences and the overall economic landscape.
Adobe estimated $9.8 billion in U.S. online spending on Black Friday 2023. This describes a particular year, country, and channel. It is not a global preference survey or a total for online and in-store purchases combined.
That shift also changes the infrastructure retailers need. Our guide to the cloud infrastructure behind Black Friday traffic explains how peak demand affects capacity, reliability, and cost.
The NRF estimated that 87.2 million U.S. consumers shopped online on Black Friday 2022. Shopper counts describe participation, while sales revenue describes spending. Keep those measures separate when comparing online and in-store activity.
Adobe reported that smartphones accounted for 51.8% of U.S. online revenue during Cyber Week 2023, compared with 49.9% in 2022. Its Cyber Week covers Thanksgiving through Cyber Monday. These are revenue shares for a five-day period, not Black Friday-only figures.
Salesforce reported 79% of global e-commerce traffic on mobile phones during November 21–27, 2023. That is a traffic share over its seven-day Cyber Week, not a revenue share. Its methodology differs from Adobe’s five-day U.S. measure.
These trends highlight the importance of mobile commerce in the evolving landscape of holiday shopping.
Retailers can use AI for recommendations, targeted offers, and chat services. Measuring usage is different from proving that a tool improved sales or customer experience; those outcomes need their own evaluation.
Salesforce reported a 79% year-over-year increase in global chatbot messages over Cyber weekend 2023. More messages do not by themselves show better customer service or stronger loyalty.
These advancements are reshaping the retail landscape, but their usefulness depends on the retailer and the measured results.

In-store shopping remains part of Black Friday. Earlier promotions and longer opening hours can spread purchases across more time, but they do not guarantee higher sales or a safer shopping environment. Results depend on demand and how stores manage the event.
The BLS compared average holiday-weekend spending of $361.90 in 2019 with $325.44 in 2022. These are nominal amounts, not inflation-adjusted spending. The NRF also reported 122.7 million in-store shoppers over the five-day 2022 weekend, up 17% from 2021. That is a shopper count, not store footfall measured by a traffic counter.
Omnichannel strategies, integrating online and in-store experiences, have become essential for meeting consumer expectations.
Early promotions can move purchases into the weeks before Thanksgiving. When comparing shopping times, check the survey year, country, sample, and definition of “early.” Undated percentages cannot establish a current pattern.
Shopping preferences vary within age groups. A survey of purchase regret describes its respondents and period; it does not establish that an entire generation experiences no regret. Retailers should avoid treating a demographic label as a substitute for understanding customers.
Adobe estimated $940 million in U.S. online spending through BNPL on Cyber Monday 2023, up 42.5% from 2022. This is a spending measure for one day, not a count of borrowers or a Black Friday-weekend usage rate.
BNPL spreads payments over time but remains credit. The Consumer Financial Protection Bureau explains how BNPL loans work. Shoppers still need to assess repayment dates, charges, and other commitments; installments do not automatically make a purchase affordable or reduce financial strain.
Black Friday promotions appear in markets outside the United States, but participation and sales vary. Compare countries using the same period, currency treatment, and measurement method rather than assuming a global ranking.
Salesforce estimated $1.14 trillion in global online sales during November and December 2022. The measure covers the wider holiday season and excludes in-store spending. Black Friday is one event within that period.
Regional comparisons need a named source, year, and population. Spending intentions from a survey are not completed sales, and a list of cities is not a ranking unless the measure is defined.
Country comparisons also depend on local shopping habits and promotion calendars. Use comparable, dated evidence before ranking participation, and separate survey intentions from recorded transactions.

Black Friday and Cyber Monday both involve online shopping as well as broader retail promotions. Salesforce’s 2023 report put mobile phones at 79% of global e-commerce traffic during November 21–27. That traffic measure should not be confused with online revenue.
The shift towards online shopping and mobile commerce reflects broader trends in consumer behavior. Both events offer deep discounts and attract millions of shoppers, but the convenience of online shopping has given Cyber Monday unique appeal.
As technology continues to influence spending habits, the lines between these events may blur, creating a seamless shopping experience for consumers.
High demand can expose inventory errors and supply-chain limits. Retailers need accurate stock information and realistic delivery promises. The scale of these problems varies by product, retailer, and season.
Effective supply chain management is critical for meeting consumer expectations and ensuring a smooth shopping experience. Retailers navigating these challenges successfully are better positioned to capitalize on the holiday shopping season and maximize their sales.
Limited-time promotions and marketing messages can encourage purchases, but effectiveness varies by audience and campaign. Test outcomes rather than assuming a Black Friday subject line or countdown improves sales. The FTC warns against false urgency cues that mislead customers about an offer’s time limit.
Personalized offers and visuals can be tested against a retailer’s goals, but engagement, completed sales, and customer loyalty are different outcomes. Report the result measured instead of assuming a marketing change improves all three.
Salesforce estimated $51 billion in AI-influenced global online sales during November 21–27, 2023. This is not a count of orders or proof of sales caused by AI. Future uses of AI and AR should be judged by measured results.
Retailers evaluating AI or AR should test how the tools affect customers and operations before expanding them. Adoption is not a guarantee of better results.
Black Friday has evolved from a chaotic shopping day into a global phenomenon with significant economic implications. Its impact on the retail industry, consumer confidence, and spending patterns is profound. The rise of online shopping and mobile commerce has further transformed the landscape, making Black Friday a crucial event for both consumers and retailers.
Future retail technologies and promotion strategies may change shopping patterns. Compare results with consistent definitions and keep historical figures labeled by year. Black Friday sales remain useful retail evidence, but cannot alone establish the health of an economy.
Philadelphia police used the shopping-related name in the 1960s for post-Thanksgiving traffic and crowds. Retailers later linked it to profitability.
The event’s importance varies by retailer and market. For one defined historical measure, Adobe estimated $9.12 billion in U.S. online Black Friday spending in 2022. That total does not establish a universal share of annual revenue or holiday sales.
The historical examples here show the importance of online and mobile shopping and retailers’ use of AI. They cover 2022 and 2023, not the current Black Friday season. Current trends require newer, comparable evidence.
Black Friday has notably shifted global consumer behavior, leading to widespread participation in sales events beyond the United States, thereby increasing spending patterns in various countries. This trend highlights the event's growing influence on international shopping habits.
Retailers encounter substantial supply chain challenges during Black Friday, particularly in managing inventory and addressing data inaccuracies. Effective supply chain management is essential to meet the heightened consumer demand of this shopping event.
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